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loranthivexao

Privacy Policy

Your privacy matters to us - here's how we protect your personal information

Last Updated: March 15, 2025

Introduction

loranthivexao ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at loranthivexao.org and use our budget variance analysis platform services. We operate under South African privacy laws, including the Protection of Personal Information Act (POPIA), and maintain international standards for data protection.

By accessing our website and using our services, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this Privacy Policy, please do not access our website or use our services.

Information We Collect

We collect several different types of information for various purposes to provide and improve our service to you. The information we collect falls into the following categories:

Personal Data

Information that can identify you directly, including your name, email address, phone number, postal address, and payment information when you register for our services or contact us.

Usage Data

Information about how you access and use our website, including your IP address, browser type, pages visited, time spent on pages, and other diagnostic data.

Financial Information

Budget data, variance analysis reports, and financial metrics that you input into our platform for analysis purposes. This information is encrypted and stored securely.

Communication Data

Records of your communications with us, including emails, support tickets, feedback forms, and any other correspondence you send to us.

How We Use Your Information

We use the information we collect for various legitimate business purposes, always ensuring we have appropriate legal basis for processing:

  • To provide, operate, and maintain our budget variance analysis services
  • To improve, personalize, and expand our website and services
  • To process your transactions and manage your account
  • To communicate with you about updates, security alerts, and administrative information
  • To send you marketing communications (only with your explicit consent)
  • To respond to your comments, questions, and requests for customer service
  • To detect, prevent, and address technical issues and security threats
  • To comply with legal obligations and protect our legal rights
  • To conduct analytics and research to improve our services

Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your explicit consent, except in the following circumstances:

  • Service providers who assist us in operating our website and conducting our business, provided they agree to keep this information confidential
  • When we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety
  • In connection with a merger, acquisition, or sale of all or a portion of our assets (you will be notified via email of any such change)
  • With your explicit consent for any other purpose
  • To our professional advisors, including lawyers, auditors, and insurers, where necessary

Your Privacy Rights

Under South African law and international privacy standards, you have several important rights regarding your personal information:

Access Right

Request copies of your personal data we hold and information about how we process it.

Correction Right

Request that we correct any information you believe is inaccurate or incomplete.

Deletion Right

Request that we delete your personal data under certain conditions.

Objection Right

Object to our processing of your personal data under certain circumstances.

Portability Right

Request the transfer of your data to another organization or directly to you.

Restriction Right

Request that we restrict the processing of your personal data under certain conditions.

Data Security and Protection

We implement comprehensive security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction:

  • 256-bit SSL encryption for all data transmission
  • Regular security audits and penetration testing
  • Multi-factor authentication for administrative access
  • Regular backup procedures and disaster recovery plans
  • Employee training on data protection and privacy practices
  • Compliance with international security standards
  • Network monitoring and intrusion detection systems
  • Secure data centers with physical access controls

Data Retention and Deletion

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected and to comply with legal obligations. Our standard retention periods are:

  • Account information: Retained for the duration of your account plus 7 years for legal compliance
  • Financial data: Retained for 7 years as required by South African tax and financial regulations
  • Website usage data: Retained for 24 months for analytics and improvement purposes
  • Communication records: Retained for 3 years for quality assurance and legal purposes
  • Marketing communications data: Retained until you withdraw consent or 2 years of inactivity

When data is no longer required, we securely delete or anonymize it using industry-standard methods. You can request early deletion of your data by contacting us, subject to legal retention requirements.

International Data Transfers

While we primarily store and process data within South Africa, some of our service providers may be located in other countries. When we transfer your personal information internationally, we ensure adequate protection through:

  • Standard contractual clauses approved by relevant data protection authorities
  • Adequacy decisions recognizing equivalent levels of protection
  • Binding corporate rules for transfers within our corporate group
  • Your explicit consent for specific transfers when required

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. We use the following types of cookies:

  • Essential cookies: Required for basic website functionality and cannot be disabled
  • Performance cookies: Help us understand how visitors interact with our website
  • Functional cookies: Remember your preferences and choices for a personalized experience
  • Marketing cookies: Used to deliver relevant advertisements (only with your consent)

You can control cookie preferences through your browser settings, though disabling certain cookies may affect website functionality.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by:

  • Posting the updated policy on our website with a new "Last Updated" date
  • Sending email notifications to registered users for significant changes
  • Providing prominent notice on our website for 30 days after material changes
  • Requesting renewed consent where required by applicable law

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Your continued use of our services after changes are made constitutes acceptance of the updated policy.

Privacy Questions and Contact Information

If you have any questions about this Privacy Policy, want to exercise your privacy rights, or need to report a privacy concern, please contact us:

Email: info@loranthivexao.org
Phone: +27 81 269 6688
Address: 631 The Confidence Reef Cl, Helderkruin, Roodepoort, 1724, South Africa

We aim to respond to all privacy-related inquiries within 30 days. For urgent privacy concerns, please call our dedicated privacy hotline or mark your email as "Urgent Privacy Matter."